Understanding the Carnival Cruise Check-In Process
Checking into your Carnival cruise is the gateway to your vacation, transforming anticipation into reality. The process is designed to be efficient, guiding you from the moment you arrive at the cruise terminal to stepping aboard your magnificent ship. While the specific details might vary slightly depending on the departure port and current operational procedures, the core elements remain consistent. Carnival aims to make this transition as seamless as possible, allowing you to relax and begin enjoying your vacation from the outset. This involves a series of checks and procedures that verify your identity, confirm your booking, and ensure all necessary travel documents are in order before you are welcomed aboard.
The Carnival cruise check-in process is structured to manage the flow of thousands of passengers efficiently. It begins well before you reach the terminal, with critical steps you can complete online. This pre-cruise preparation is key to a swift boarding experience. Once you arrive, you’ll navigate through designated areas for document verification, security screening, and finally, the moment you scan your boarding pass to officially step onto the vessel. Understanding each stage helps manage expectations and reduces potential stress, allowing you to focus on the excitement of setting sail.
- Complete online check-in before arriving at the terminal.
- Have all required travel documents readily accessible.
- Understand designated arrival times to avoid congestion.
- Follow terminal signage and staff directions for smooth boarding.
Prerequisites: What You Need Before You Arrive
Embarking on your Carnival cruise requires diligent preparation, primarily focusing on documentation and online pre-cruise activities. These prerequisites are not mere suggestions; they are crucial steps that expedite your boarding and ensure you meet all safety and regulatory requirements. Failing to have the correct documents or complete necessary online tasks can lead to significant delays, or in extreme cases, prevent you from sailing. Carnival provides extensive resources on their website to help you prepare, but understanding the essentials beforehand is paramount for a stress-free experience.
The most critical prerequisite is the completion of Carnival's online check-in. This process typically opens 72 hours before your scheduled departure and allows you to input essential personal information, confirm your travel details, and sometimes even select an arrival window. During this online session, you will also print your luggage tags, which are vital for ensuring your checked bags reach your stateroom. These tags should be securely attached to each piece of luggage before you arrive at the terminal. Without them, your bags will be handled separately, potentially causing confusion and delays.
Required Travel Documents
Your primary documents for boarding a Carnival cruise are your passport or other government-issued identification and your cruise documents. For most sailings, especially those that are not round-trip to a U.S. port (closed-loop cruises), a valid passport is mandatory. For closed-loop cruises departing from and returning to the same U.S. port, U.S. citizens may be able to travel with an original or copy of their birth certificate and a government-issued photo ID, such as a driver's license. However, Carnival strongly recommends a passport for all guests, as it simplifies re-entry into the U.S. and is often required for shore excursions in foreign ports. Always verify the specific documentation requirements for your itinerary on Carnival's official website, as regulations can change and vary based on your nationality and destination.
Online Pre-Cruise Registration
Carnival's "Your Cruise Manager" portal, accessible via their website, is where you will handle much of your pre-cruise registration. This includes providing necessary immigration and customs information, emergency contact details, and agreeing to the terms and conditions of your passage. You will also be prompted to select your arrival time at the terminal. Choosing an earlier window, typically the earliest available, is often beneficial as it allows you to board before the peak rush. This online step is not just about compliance; it streamlines the entire embarkation process, allowing port agents to process your check-in more rapidly when you arrive.
Secure your booking details and print all necessary documents the day before departure. This proactive step prevents last-minute fumbling and ensures you have everything organized for a smooth arrival at the terminal.
Luggage Tagging Strategy
Properly tagging your luggage is a small but significant part of the check-in process. Carnival provides downloadable luggage tags that should be printed on sturdy paper and securely attached to the handle of each bag. Each tag should clearly display your name, stateroom number (if known, otherwise it can be added at the terminal), and the ship's name and sail date. This ensures that your luggage is collected by porters and delivered directly to your stateroom by the ship's staff. Bags without proper tags may be delayed or sent to a lost and found area at the terminal. For any items you wish to access immediately upon boarding, such as medication or a change of clothes, pack them in a small carry-on bag that you will keep with you.
It is vital to verify the specific identification requirements for your itinerary on Carnival's official website. Requirements can differ based on your nationality and the cruise's destinations, particularly for international travel where passport validity periods are strictly enforced.
Step-by-Step: Arriving at the Carnival Cruise Terminal
Upon arriving at the designated Carnival cruise terminal, you will enter a structured environment designed for efficient passenger processing. The experience begins even before you disembark your transport, as you'll notice the presence of porters ready to assist with your luggage. Following the signage and directions provided by terminal staff is crucial. This ensures you proceed through the correct channels and avoid any confusion that could delay your boarding. The terminal itself is usually a large, well-organized facility with clearly marked areas for different stages of the check-in and boarding procedure.
Your arrival time is more than just a suggestion; it's a critical element Carnival uses to manage passenger flow. Arriving too early might mean waiting outside the terminal or in an area with limited amenities. Arriving too late could mean missing your designated boarding window or even, in very rare circumstances, the ship's departure. Adhering to your assigned arrival window, which you would have selected during online check-in, helps distribute passengers evenly throughout the boarding period, leading to shorter wait times for everyone.
Luggage Drop-Off
As you approach the terminal entrance, you will see designated areas for luggage drop-off. Porters, often wearing Carnival-branded attire or visible identification, will be available to take your tagged luggage. They will collect your bags and ensure they are taken to the ship's baggage handling system. It is customary to tip these porters for their service; a few dollars per bag is standard. Remember to keep any essential items you'll need immediately upon boarding – like medications, travel documents, or a change of clothes – with you in your carry-on bag. These items will not be with your checked luggage when you first board.
Security Screening
After dropping off your luggage, you will proceed to the security checkpoint. This is similar to airport security, where you and your carry-on items will be screened. All bags will pass through an X-ray scanner, and you and your companions will walk through a metal detector or be subject to a pat-down search if necessary. Prohibited items, as listed by Carnival Cruise Line, will be identified and confiscated at this stage. It is important to be aware of these restrictions beforehand to avoid any issues. You will need to present your boarding pass and identification at this checkpoint.
Document Verification and Check-In Desk
Following security, you will proceed to the document verification area. Here, Carnival staff will review your passport or required identification and your cruise documents (e-ticket or boarding pass). They will scan your documents and confirm your identity against your booking. This is also where any remaining onboard account payment information is finalized. If you have not completed online check-in or have specific issues that require in-person attention, you might be directed to a guest services desk. For most passengers who have completed their online pre-registration, this step is a quick scan and confirmation.
The security screening process at the cruise terminal is designed to be thorough, so be prepared to have your carry-on bags scanned. Ensure any liquids comply with TSA-like regulations for cruise lines, typically meaning small containers in a clear, quart-sized bag.
Boarding the Ship
Once your documents are verified and you have passed security, you will be directed to the final boarding area. Here, you will scan your Sail & Sign card (or your boarding pass if you haven't received your Sail & Sign card yet) to officially check in. This action signals your embarkation, and you will then proceed directly onto the ship. Staff will be present to greet you and guide you toward the ship's gangway. The moment you step onto the ship marks the true beginning of your Carnival cruise adventure.
Verification: Confirming Your Boarding Status
After you have successfully scanned your boarding pass and stepped onto the ship, the verification process continues internally to ensure you are officially accounted for and settled. This phase is less about external checks and more about confirming your presence and readiness to begin your vacation. Carnival has systems in place to track passenger boarding, ensuring that everyone who is meant to be on board is present and that no unauthorized individuals have gained access. This confirmation is vital for safety and operational purposes.
The immediate aftermath of boarding involves getting acquainted with your new environment and confirming that your personal arrangements are in order. This includes locating your stateroom and ensuring any immediate needs are met. The ship's crew is highly visible and available during this period to assist with any questions or immediate concerns you might have as you begin to explore your floating resort. Their presence is a key part of the verification and welcome process.
Stateroom Access and Confirmation
Upon boarding, your first objective is usually to find your stateroom. Your stateroom key, which is your Sail & Sign card, will be used to access your cabin. You can typically find your stateroom number on your boarding pass or by checking the ship's directory or digital information screens once onboard. Upon entering your stateroom, take a moment to verify that everything is as expected. Check the amenities, the condition of the room, and ensure your luggage has begun to arrive. If you notice any issues or if your luggage does not appear within a reasonable timeframe (usually a few hours after sailing), contact Guest Services immediately.
Sail & Sign Card Activation and Onboard Account
Your Sail & Sign card is more than just your stateroom key; it's your primary onboard identification and payment method. When you receive it (either at check-in or in your stateroom), ensure it is correctly linked to your onboard spending account. During online check-in, you would have linked a credit card or set up a cash deposit. The card's functionality should be active immediately. You can verify its status and manage your account by visiting Guest Services or by using the Carnival Hub App, which integrates your Sail & Sign card functionality. This card is used for purchases at bars, restaurants, shops, and for any shore excursions booked through the ship.
The Sail & Sign card is your universal key and wallet onboard; treat it with care and keep it secure. Report any loss or suspected compromise to Guest Services immediately to prevent unauthorized use.
Initial Ship Orientation and Information
Once you are in your stateroom and your Sail & Sign card is confirmed, take some time to familiarize yourself with the ship. Review the daily program, often called the Fun Times, which is delivered to your stateroom or accessible via the Carnival Hub App. This guide details the day's activities, dining options, entertainment schedules, and important announcements. It's also a good time to locate key areas like Guest Services, dining rooms, bars, and the Lido deck. Understanding the ship's layout and the day's offerings helps you maximize your vacation experience and confirms that all information and services are readily available.
The Carnival Hub App is an invaluable tool for real-time updates and communication once onboard. Download it before you sail and link your booking to access ship maps, daily schedules, and even chat with fellow passengers.
Troubleshooting Common Check-In Issues
While Carnival strives for a smooth boarding process, occasional issues can arise during check-in. Being prepared for common problems and knowing where to find assistance can turn a potentially stressful situation into a manageable one. Most issues are resolvable with the help of the knowledgeable staff stationed at the terminal or onboard the ship. Understanding what might go wrong and how to address it proactively is part of smart travel planning.
The most frequent challenges are often related to documentation, online system glitches, or luggage. Recognizing these potential roadblocks allows you to approach them with a calm and informed perspective. Carnival's crew members are trained to handle a wide array of passenger concerns, and their primary goal is to get you on board and enjoying your cruise as quickly as possible.
Document Discrepancies or Missing Items
If there's an issue with your identification, visa, or other required travel documents, you will likely be flagged at the document verification stage. The specific remedy depends on the nature of the problem. For instance, if a passport is expired or doesn't meet validity requirements, you may be denied boarding. If it's a minor issue, like a missing supporting document for a closed-loop cruise, Guest Services at the terminal might be able to assist, but this is not guaranteed. It is crucial to double-check all document requirements months in advance. If you encounter a problem here, immediately speak to a Carnival supervisor or Guest Services representative to understand your options.
Online Check-In Glitches or Errors
Sometimes, the online check-in system may encounter technical difficulties, or you might make an error entering your information. If you cannot complete the online check-in, or if you realize you've made a mistake after submitting it, proceed to the terminal as scheduled. Inform the Carnival staff at the Guest Services desk about the situation. They have the ability to access and correct your booking information or complete the check-in process manually. Arriving a bit earlier than your assigned window can provide extra time to resolve such technical hiccups without impacting your boarding time significantly.
Keep digital copies of all your important documents (passport, birth certificate, driver's license) on your phone or in cloud storage. This can be a lifesaver if physical copies are misplaced or if systems require electronic verification.
Lost or Delayed Luggage
It is rare for checked luggage not to arrive at your stateroom, but if it happens, don't panic. First, confirm with Guest Services that your luggage was indeed tagged and checked in at the terminal. If it was, and it hasn't arrived within a few hours of sailing, they will initiate a search. Make sure you have provided them with a detailed description of your bag. For essential items needed immediately, you should have packed them in your carry-on. If your luggage is significantly delayed or lost, Guest Services can provide information on compensation policies or emergency supplies.
If you encounter issues with your travel documents or online check-in, seek assistance from a Carnival supervisor or Guest Services representative at the terminal immediately.
Disputes or Questions About Onboard Charges
While not strictly a check-in issue, questions about your onboard account can arise even before sailing if there's a discrepancy during the payment finalization at the terminal. If you have concerns about how your payment was processed or have questions about your onboard credit, visit Guest Services. They can review your account, clarify charges, and make any necessary adjustments. It's always wise to review your onboard account summary periodically through the Carnival Hub App or by visiting Guest Services during your cruise.
Navigating Specific Cruise Scenarios
The general check-in process for a Carnival cruise is well-defined, but certain situations or cruise types might introduce unique considerations. Whether you're a first-time cruiser or have specific needs, understanding these nuances can enhance your embarkation experience. These scenarios often involve special arrangements, specific destination requirements, or particular passenger groups.
Carnival Cruise Line caters to a diverse range of travelers, and the check-in procedure is adapted to accommodate various needs. From groups traveling together to individuals with specific accessibility requirements, the aim is to provide a welcoming and efficient boarding for everyone. Being aware of how these special circumstances are handled can prevent confusion and ensure a smooth start to your voyage.
Checking In for Group Travel
When traveling as part of a group or family reunion, the check-in process can feel more complex. While each individual still needs to complete their own online check-in, group bookings often have a designated group leader. This leader may receive consolidated information or have specific instructions for coordinating arrival times or meeting points at the terminal. It's advisable for the group leader to communicate clearly with all members about the check-in procedures and any group-specific arrangements. Ensure everyone in the group has their required documents and has completed their individual online pre-cruise registration.
Cruises Requiring Visas or Special Entry Permits
Certain international itineraries, particularly those involving longer stays in specific countries or transit through regions with strict entry requirements, may necessitate visas. It is your responsibility as a passenger to research and obtain any required visas well in advance of your sailing. Carnival's website will typically list the countries visited and any specific visa or entry permit requirements. Failure to secure necessary visas can result in denial of boarding. If your cruise involves destinations like certain parts of Asia or South America, or if you are not a U.S. citizen traveling on a closed-loop cruise, always verify visa needs for your specific nationality.
Proactively check Carnival's official website for visa requirements applicable to your specific itinerary and nationality. Do not rely solely on general travel advice; official cruise line information is paramount.
Accessibility and Special Assistance
Carnival is committed to providing accessible cruising for all guests. If you require special assistance, such as wheelchair services, dietary accommodations, or specific stateroom needs, you must notify Carnival Cruise Line at least 30 days prior to your sailing date. This notification should be made through their Guest Access Services department. When you arrive at the terminal, mention your pre-arranged needs to the staff. They will ensure you are directed to the appropriate assistance points, and your needs will be communicated to the ship's staff for your comfort and safety throughout the voyage.
Can a Felon Go on a Carnival Cruise?
Whether a person with a felony conviction can go on a Carnival cruise depends heavily on the nature of the conviction, the laws of the countries visited on the itinerary, and the individual's current legal standing (e.g., probation status). While Carnival itself may not have an explicit policy barring all felons, individual countries visited on the cruise route have their own immigration laws. For example, Canada, Mexico, and many Caribbean nations have strict entry requirements and may deny entry to individuals with criminal records. It is imperative for anyone with a felony conviction to research the entry requirements of every port on their itinerary and consult with Carnival's Guest Access Services well in advance of booking. Honesty and disclosure are key; attempting to conceal a record can lead to denied boarding or deportation.
Carnival's Guest Access Services is the definitive point of contact for individuals with felony convictions or other criminal records. They can provide guidance on itinerary-specific entry requirements for all visited countries.
What is an Upper Pullman on a Carnival Cruise Ship?
An Upper Pullman is a type of bunk bed found in some staterooms on Carnival cruise ships. It is a pull-down bed that is stored in the ceiling and can be lowered to sleep an additional passenger, typically a child. When not in use, it folds neatly away, maximizing space in the stateroom. These beds are often used to accommodate a third or fourth person in a cabin, making them a common feature in family-friendly staterooms. If your booking specifies accommodation for more than two people, you are likely to have one or more Upper Pullmans available.
Tips for a Swift and Stress-Free Embarkation
The embarkation day for a cruise is filled with excitement, but it can also be a bottleneck if not managed properly. By adopting a few key strategies, you can navigate the check-in process swiftly and ensure your transition from the terminal to the ship is as smooth and enjoyable as possible. These tips are designed to streamline your experience, minimize wait times, and get you settled into vacation mode without unnecessary delays.
A well-prepared traveler is an efficient traveler. The difference between a hurried, stressful boarding and a relaxed, pleasant one often comes down to simple preparation and mindful execution of the steps involved. Focusing on what you can control before and during arrival at the terminal will significantly impact your overall experience.
Pack Smart for Day One
Your checked luggage may not reach your stateroom for several hours after you board. To ensure you have immediate access to essentials, pack a dedicated carry-on bag. This bag should contain everything you might need during the first few hours onboard: travel documents, medications, a change of clothes, swimwear, sunscreen, your phone charger, and any valuable items. Having these items with you means you can change into cruise attire, explore the ship, or relax by the pool as soon as you board, rather than waiting for your main luggage to arrive.
Arrive Within Your Designated Window
Carnival assigns arrival windows to manage passenger flow at the terminal. While arriving significantly early might seem beneficial, it could lead to waiting outside or in crowded pre-boarding areas. Conversely, arriving too late risks missing your scheduled boarding time or the ship's departure. Aim to arrive within your assigned window. If you miss it, proceed to the terminal anyway; staff will direct you to the appropriate area, but it may involve a longer wait if you arrive very late. The Carnival Hub App can often provide the most up-to-date information regarding terminal status and boarding times.
Your carry-on bag is your 'first day survival kit' onboard. Pack it with essentials like swimsuits, a change of clothes, and medication so you can start enjoying the ship immediately.
Utilize the Carnival Hub App
The Carnival Hub App is an indispensable tool for modern cruising. Download it before your trip and link your booking. Once onboard, it provides real-time ship information, including daily schedules, dining options, deck plans, and even the ability to chat with fellow passengers. It can also display your Sail & Sign card information and onboard account details, reducing your reliance on physical cards or trips to Guest Services for basic information. For check-in, it can sometimes serve as a digital boarding pass, though printing is usually recommended.
Stay Calm and Patient
Despite all preparations, there can be unexpected delays. The most effective strategy is to maintain a calm and patient attitude. Cruise terminals can get busy, and lines are sometimes unavoidable. Remember that the ship's crew is working diligently to get everyone onboard safely and efficiently. A positive attitude can make the experience more pleasant for you and those around you. If you encounter an issue, approach the nearest crew member or Guest Services for assistance rather than becoming frustrated.
Have your boarding pass and identification readily accessible at all times while moving through the terminal. This will speed up verification processes at multiple checkpoints.
Post-Boarding and Onboard Account Management
Once you've successfully checked in and boarded the Carnival cruise ship, your journey is far from over; it's just beginning. The period immediately following embarkation is crucial for settling in, familiarizing yourself with the ship's services, and ensuring your onboard account is managed correctly. This phase is about transitioning from the logistics of boarding to the enjoyment of your cruise vacation.
Your Sail & Sign card plays a central role in this stage, acting as your key to your stateroom and your primary method of payment for onboard expenses. Properly understanding its functions and managing your associated account is key to a seamless and worry-free cruise experience. Carnival provides multiple avenues for you to monitor your spending and manage your account throughout your voyage.
Reviewing Your Onboard Account
Your Sail & Sign card is linked to an onboard account where all your purchases – from specialty dining and drinks to shore excursions and gratuities – are recorded. Carnival provides several ways to monitor your spending. The most convenient is usually through the Carnival Hub App, which offers real-time updates on your account balance and individual transactions. Alternatively, you can visit Guest Services to review a printed statement or inquire about your balance. It is advisable to check your account regularly, perhaps once a day, to ensure accuracy and to manage your budget.
Managing Your Onboard Account Balance
If you linked a credit card to your Sail & Sign account during online check-in, charges will automatically accrue to that card. If you opted for a cash deposit or wish to add funds to your account, you can do so at Guest Services. As your cruise progresses, you may need to replenish your cash deposit or confirm your credit card is still valid if the balance approaches your pre-set limit. Carnival typically sends an email or app notification when your account balance reaches certain thresholds, reminding you to settle up or add funds. The final bill is usually presented on your last night or delivered to your stateroom, and it will be charged to your linked payment method.
Checking your onboard account balance daily via the Carnival Hub App or Guest Services prevents surprises and helps you stay within your vacation budget.
Settling Your Account and Final Bills
On your final night onboard, or on the morning of disembarkation, you will receive your final onboard statement. This statement details all charges incurred during the cruise. If you used a credit card, the total amount will be charged automatically. If you made cash deposits, any remaining balance will be refunded, or you will be required to pay the difference if your spending exceeded your deposits. It is important to review this final bill carefully for any discrepancies. If you find an error, you must address it with Guest Services before you disembark the ship.
Why is Carnival Cruise Ghetto?
The perception of a cruise line being 'ghetto' is subjective and often stems from generalizations, stereotypes, or individual experiences that do not represent the entirety of the passenger base or the onboard experience. Carnival Cruise Line, known for its fun-centric atmosphere and often more affordable pricing compared to some luxury lines, attracts a broad demographic. This can include families, younger travelers, and those seeking a lively, party-like environment. While some may associate this vibrant, less formal atmosphere with negative stereotypes, many passengers find it to be a positive and energetic aspect of their vacation, offering a wide range of entertainment and activities that appeal to a diverse audience. Ultimately, what one person considers 'ghetto,' another might enthusiastically embrace as 'lively' or 'energetic'.
Familiarize yourself with Carnival's onboard charge policies and payment methods during check-in to ensure a smooth settlement process upon disembarkation.
Can You Use EBT on Carnival Cruise?
No, you cannot use EBT (Electronic Benefit Transfer) cards, such as SNAP benefits, to pay for a Carnival cruise or any onboard expenses. EBT is a government assistance program intended for the purchase of eligible food items at authorized retailers. Cruise lines operate as private businesses, and their services and onboard purchases are not eligible for payment with EBT cards. All payments for cruises and onboard spending must be made using standard credit cards, debit cards, cash, or traveler's checks, as accepted by the cruise line.
Frequently Asked Questions About Carnival Cruise Check-In
Navigating the check-in process for any cruise can bring up questions, and Carnival Cruise Line is no exception. Understanding the answers to common queries can alleviate anxiety and ensure you are fully prepared for your embarkation day. Carnival aims to make this process as transparent as possible, but specific details can often lead to detailed questions from passengers.
From document requirements to luggage handling, passengers often seek clarification on the finer points of the check-in procedure. Addressing these frequently asked questions provides a valuable resource for travelers, helping them avoid common pitfalls and ensuring a smooth start to their vacation. These questions cover a range of topics from pre-cruise preparation to immediate onboard needs.
What time should I arrive at the Carnival cruise terminal?
Carnival assigns specific arrival windows during online check-in, typically starting a few hours before the ship's scheduled departure. You should aim to arrive within your designated window. Arriving too early might mean waiting outside the terminal, while arriving too late could cause delays. The earliest assigned windows usually offer the quickest boarding experience.
Do I need a passport for a Carnival cruise?
For most international itineraries, a valid passport is required. For closed-loop cruises (departing from and returning to the same U.S. port), U.S. citizens may be able to use an original birth certificate and government-issued ID. However, Carnival strongly recommends a passport for all guests for convenience and international travel flexibility.
How do I get my luggage tags for Carnival cruise?
You can print your luggage tags directly from Carnival's website or their cruise planner portal during the online check-in process, which typically opens 72 hours before sailing. Ensure they are printed on sturdy paper and securely attached to each piece of luggage.
What happens if I miss my assigned check-in time?
If you miss your assigned check-in time, proceed to the cruise terminal as soon as possible. Carnival staff will direct you to the appropriate area. While they will do their best to accommodate you, arriving significantly late may result in a longer wait or, in rare cases, potentially impact your boarding if you arrive extremely late.
Can I bring my own alcohol on a Carnival cruise?
Carnival allows guests to bring one 750ml bottle of wine or spirits per adult (21+) as carry-on luggage. For beer or other liquors, the policy is generally no. Any alcohol brought onboard must be consumed in your stateroom or on your balcony, not in public venues. There are restrictions on amounts and types, so always check the latest Carnival policy.
Is Carnival Cruise Line owned by Royal Caribbean?
No, Carnival Cruise Line is not owned by Royal Caribbean. Carnival Cruise Line is a subsidiary of Carnival Corporation & plc, which is the largest cruise operator in the world. Royal Caribbean Group is a separate major cruise corporation that owns brands like Royal Caribbean International, Celebrity Cruises, and Silversea.
When is Elegant Night on Carnival Cruise?
Elegant Night is typically held once per cruise, usually on the second or third formal night of the voyage, depending on the cruise length. It's a night when many guests dress up in formal or semi-formal attire for dinner. Carnival does not assign specific dates in advance for Elegant Night, but it is usually announced in the daily Fun Times schedule delivered to your stateroom.